Running an online store takes time, strategy, and consistency – but you don’t have to do it alone. Our E-commerce Assistants help you manage operations, optimize product listings, and drive sales so you can focus on growing your business.
Product Listing & Optimization
- Product Uploads & Descriptions – Accurate, engaging, and keyword-optimized listings.
- Pricing & Inventory Updates – Keep stock levels and pricing competitive.
- Image & Video Enhancements – High-quality visuals for better conversions.
- Category & Tag Management – Organize products for seamless navigation.
Platforms we work with: Shopify, WooCommerce, Amazon, eBay, Etsy, Walmart, Magento
Order & Inventory Management
- Order Processing & Fulfillment Coordination – From checkout to shipment.
- Inventory Monitoring & Restocking Alerts – Never run out of top-selling products.
- Supplier & Vendor Communication – Maintain strong supplier relationships.
- Returns & Refund Management – Hassle-free customer resolutions.
Customer Support & Engagement
Turn customers into loyal fans with responsive and professional support.
- Live Chat, Email & Social Media Support – Answering inquiries, resolving issues.
- Order Tracking & Issue Resolution – Ensuring a seamless shopping experience.
- Review & Feedback Management – Handling ratings and reputation management.
- Upselling & Cross-Selling Support – Maximize order value with smart suggestions.
E-commerce Marketing & Sales Support
- Promotional Campaigns & Flash Sales – Plan and execute high-ROI campaigns.
- PPC & Social Media Ads – Targeted ads that bring in buyers.
- Email Marketing & Abandoned Cart Recovery – Convert visitors into customers.
- Affiliate & Influencer Coordination – Build brand credibility through partnerships.
- Save Time, Reduce Stress – Let us manage the daily grind so you can focus on big-picture growth
- E-Commerce Growth Experts – Skilled in Shopify, Amazon, WooCommerce + cutting-edge marketing strategies that drive sales
- Smart Scaling – Flexible plans that match your growth stage, from startup to enterprise.
Leave the operations to us and focus on building the brand you love!
Consultation
We’ll schedule a discovery call with you to discuss your business needs and goals. We’ll ask you questions about your current workflow and the areas where you need support. Based on this information, we will recommend the best support package for your current needs.
Matching
We will match you with a staff member who has the skills, experience, and expertise to meet your needs. You’ll have a meeting with them to verify that it’s a good match before you sign up, to add an extra level of confidence in your team member.
Onboarding
Once you’ve chosen your remote team member, we’ll provide you with a comprehensive onboarding process. Your team member will learn about your company, current processes, and preferences during this process. We’ll also provide them access to the tools and software needed to get started.
SO, who exactly is your E-commerce Operations Specialist?
Fully Managed
Your E-Commerce Operations Specialist is backed by our management team, giving you reliable oversight and consistent quality. We handle the details so your store runs smoothly without extra stress.
College Educated
Every specialist is college-educated and fluent in English, ensuring professional communication with customers, suppliers, and partners
Highly Vetted
Our specialists go through a thorough vetting process, so only the most skilled and dependable professionals manage your e-commerce operations.
Years of Experience
With 5+ years of hands-on experience in online store management, order fulfillment, and platform support, your specialist brings practical know-how to help your business grow.
with expert support