Technology is the backbone of your business, and even minor IT issues can slow down operations. HeyDelegate’s IT Support ensures that everything runs seamlessly. From keeping your systems secure to optimizing your website, our expert IT team has you covered.
Helpdesk, IT User & Asset Management
Fast, reliable IT support for hardware, software, and user access issues to keep your team productive.
- Quick issue resolution & troubleshooting
- New employee IT setup & onboarding
- IT asset tracking & software license management
- Remote & on-site technical support
System Administration & Cybersecurity
Efficient IT infrastructure management and strong security to keep your business protected.
- Server setup & maintenance
- User account & access management
- Firewall & antivirus configuration
- Backup & disaster recovery solutions
Network & Cloud Management
Reliable network and cloud support to ensure smooth connectivity and secure data access.
- Network troubleshooting & optimization
- Cloud service management (Microsoft 365, Google Workspace)
- VPN & remote work support
Website Development & Maintenance
Your website is your digital storefront – we ensure it’s fast, secure, and always up to date.
- Custom website design & development
- SEO-friendly & high-performance coding
- Regular updates, security checks & backups
- Bug fixes & performance optimization
- Expert IT & Web Professionals – Skilled in troubleshooting, cybersecurity & development
- 24/7 Support Options – Minimize downtime with round-the-clock availability
- Proactive Security – Prevent cyber threats & keep your data safe
- Scalable & Affordable Plans – Flexible support for growing businesses
Don’t let IT or website issues slow you down! Get expert support to keep your business running at its best.
Consultation
We’ll schedule a discovery call with you to discuss your business needs and goals. We’ll ask you questions about your current workflow and the areas where you need support. Based on this information, we will recommend the best support package for your current needs.
Matching
We will match you with a staff member who has the skills, experience, and expertise to meet your needs. You’ll have a meeting with them to verify that it’s a good match before you sign up, to add an extra level of confidence in your team member.
Onboarding
Once you’ve chosen your remote team member, we’ll provide you with a comprehensive onboarding process. Your team member will learn about your company, current processes, and preferences during this process. We’ll also provide them access to the tools and software needed to get started.
SO, who exactly is your IT Specialist?
Fully Managed
Your team member is fully managed by a team of internal managers to ensure that you receive impeccable quality of work. Experience the convenience of fully managed services that provide complete support and personalized solutions for a smooth and efficient partnership.
College Educated
Your IT specialist is a college-educated professional who is a native or fluent English speaker, to ensure clear and effective communication.
Highly Vetted
Your IT Specilaist goes through a rigorous interview process, ensuring that they are among the top 3% talent.
Years of Experience
Your IT Specilaist has 5+ years of experience in IT and other related fields - providing skilled support customized to your specific business requirements.