Technology is the backbone of your business, and even minor IT issues can slow down operations. HeyDelegate’s IT Support Services ensure everything runs seamlessly. From keeping your systems secure to optimizing your website, our expert team has you covered.
Helpdesk, IT User & Asset Management
- Quick issue resolution & troubleshooting
- New employee IT setup & onboarding
- IT asset tracking & software license management
- Remote & on-site technical support
System Administration & Cybersecurity
- Server setup & maintenance
- User account & access management
- Firewall & antivirus configuration
- Backup & disaster recovery solutions
Network & Cloud Management
- Network troubleshooting & optimization
- Cloud service management (Microsoft 365, Google Workspace)
- VPN & remote work support
Website Development & Maintenance
- Custom website design & development
- SEO-friendly & high-performance coding
- Regular updates, security checks & backups
- Bug fixes & performance optimization
- Expert IT & Web Professionals – Skilled in troubleshooting, cybersecurity & development
- 24/7 Support Options – Minimize downtime with round-the-clock availability
- Proactive Security – Prevent cyber threats & keep your data safe
- Scalable & Affordable Plans – Flexible support for growing businesses
Consultation
We’ll schedule a discovery call with you to discuss your business needs and goals. We’ll ask you questions about your current workflow and the areas where you need support. Based on this information, we will recommend the best support package for your current needs.
Matching
We will match you with a staff member who has the skills, experience, and expertise to meet your needs. You’ll have a meeting with them to verify that it’s a good match before you sign up, to add an extra level of confidence in your team member.
Onboarding
Once you’ve chosen your remote team member, we’ll provide you with a comprehensive onboarding process. Your team member will learn about your company, current processes, and preferences during this process. We’ll also provide them access to the tools and software needed to get started.
Fully Managed
Your Virtual Assistant is fully managed by a team of internal managers to ensure that you receive impeccable quality of work. Experience the convenience of fully managed services that provide complete support and personalized solutions for a smooth and efficient partnership.
College Educated
Your Virtual Assistant is a college-educated professional who is a native or fluent English speaker, to ensure clear and effective communication.
Highly Vetted
Your Virtual Executive Assistant goes through a rigorous interview process, ensuring that they are among the top 3% talent.
Years of Experience
Your Virtual Assistant has 5+ years of experience in administrative and other related fields— providing skilled assistance customized to your specific business requirements.